Are you Funnel's new Data Engineer?

Data Engineer

Boston


Role description

Are you passionate about using technology to support customer needs? Do you love solving problems through analyzing data?

At Funnel, our Customer Success team is an integral part of the organization. We make sure that our customers continue to love and use Funnel. We understand their business, and with our expertise in digital marketing and E-commerce, we help them build a world-class marketing setup. We expertly handle problems, but we are also there with our customers as they experience a solution like they have never seen before.

As a Data Engineer within the Customer Success team, you will know the ins and outs of Funnel, and you will also get to know how our customers use data. You will be brought in to interface with IT or Data Engineers when working with large customers, help find solutions to integrate Funnel data with new data destinations, and assist Sales and Customer Success Managers at various points in the customer life cycle. You will explain complex technology requirements to customers, and troubleshoot internally to work through any platform issues. You will be able to balance internal and customer needs with Funnel’s technical capabilities, develop innovative solutions to address the customer’s requirements.

To be successful in this position you’ll need to have a passion for problem solving, and the ability to successfully communicate with technical and non technical customers. Funnel will provide a chance to build your career and gain additional responsibilities as we grow.

Responsibilities

  • As a resource for our customer’s technical teams, provide suggestions and best practices on how they should execute against their requirements
  • Meet or exceed deadlines while effectively communicating project updates to both internal and external stakeholders

Requirements

  • Experience working in a software engineering / data solutions role
  • Experience creating reports with SQL
  • Familiarity with BI tools and Data Warehouse
  • Comfortability working directly with customers and explaining complex data sets
  • Bonus if you are comfortable with AWS, Azure or Google Cloud Platform or have experience with a programming language like Python, JavaScript, Java or C#

Unique Attributes

  • Excellent training/ onboarding program
  • A chance to make a direct impact at a thriving company
    • Growing 10% month over month
  • Fun culture events
    • Dinner and drinks
    • Team events
    • A week in Sweden fully paid for training
    • Breakfast every Monday
    • Happy hours
    • Very team oriented
    • Dynamic WeWork office, which includes free beer and events
    • Collaborative work environment

Is this you? Then we’d love to hear from you!
Contact Head of Customer Success US, Heather Kaplan
Email: heather@funnel.io
www.funnel.io

About Funnel

Funnel in one minute: https://www.youtube.com/watch?v=32qQU-b_sj8

With integrations to hundreds of marketing platforms, Funnel automates marketing data collection and allows data-driven businesses to feed this data into any tool they like. Our offering is unique in the market, and demand is growing quickly. Since the product launched in 2015, Funnel has grown to service thousands of marketers in across the world, and US operations contribute roughly a third of company sales. Our ambition is a substantial global market share, and it’s time to step up the pace. Now that we have achieved product-market fit and momentum in a few markets, we are rapidly growing our Customer Success team with additional top performers. We are looking for people like you- talented, passionate people who want to grow with the company.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.