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Subscription admin -  Removing users and accounts

Written by Kim Frithiof, Product Manager at Funnel
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To simplify the admin experience, the remove user and remove account buttons have been moved from a pop-up view to be the list view. This was done to:
  • Reduce the chance of removing a user from the subscription when the intention is to remove them from a specific account
  • Reduce the chance of removing an account when the intention was to remove a specific user

Screenshot 2021-01-13 at 17.10.48

Screenshot 2021-01-13 at 17.17.12

Screenshot 2021-01-13 at 17.18.02The behaviour of removing a user from a subscription has also changed. Previously, removing a user would move them to a new inactive subscription. This caused confusion when trying to re-add that user and getting a prompt that the user already exists. 

Topics: Admin, Navigation